Shaster city Hotel

About Us

Welcome To Shaste City Hotel

Welcome to SHASTE CITY HOTEL, where comfort meets quality service. It has 21 rooms with 6 single rooms, 8 double rooms, 2 family rooms, 4 connecting rooms and 1 Accessible room. It is located at NM 151 St in the heart of Musanze Town, Rwanda. we offer a full hospitality experience with modern accommodation, a vibrant bar and restaurant, a cosy coffee shop, and a fully equipped conference room for your meetings and events. Whether you are here for business or relaxation our warm and professional team is dedicated to making your stay memorable. At SHASTE CITY HOTEL we believe in treating every guest like family with care, respect, and genuine hospitality. Come stay with us and enjoy comfort, flavor and service all in one place. (CAGE-FREE EGG COMMITMENT & SHASTE CITY HOTEL Shaste City Hotel in Musanze City commits to sourcing 100% cage-free eggs, both in shell and liquid forms, ensuring humane treatment and improved welfare of chickens while supporting sustainable and ethical poultry farming. The hotel also pledges to collaborate with responsible and ethical suppliers, reduce its carbon footprint, minimize food waste, and contribute to climate change mitigation through environmentally conscious hospitality practices.)

shaste city hotel

our vision and mission

our vision

To be the preferred destination for hospitality, dining, and events where comfort, quality, and service come together.

our mission

To provide excellent accommodation, flavourful dining experiences, a cosy coffee atmosphere, and professional event services. We are committed to serving every guest with warmth, care, and consistency..

Our goals

To become a leading hospitality destination in the region by offering exceptional customer service, clean and comfortable accommodation, and modern facilities creating memorable experiences for every guest..

Facilities

Hotel Facilities

Rooms and Suites

Experience comfort and elegance in our thoughtfully designed rooms and suites at Shaste City Hotel. Whether you're here for business or leisure, each space offers a relaxing retreat with modern amenities, plush bedding, stylish decor, and a peaceful ambiance. Choose from a variety of room types from cozy singles to spacious suites all tailored to meet your needs and enhance your stay..

24-Hour Security

Your safety is our priority. Shaste City Hotel is secured around the clock with professional security personnel and modern surveillance systems to ensure a safe and peaceful stay for all our guests..

conference halls

Host your meetings and events in style at our fully equipped Conference Hall. Designed for both business and private functions, our hall features modern audiovisual technology, flexible seating arrangements, and a professional ambiance. Whether it is a corporate seminar, training session, or special gathering, our dedicated team ensures a smooth and successful event experience..

gamming

Unwind and have fun in our entertainment area, featuring a variety of exciting games for all ages. Whether you enjoy video games, table games, or casual fun with friends, our gaming zone is the perfect place to relax and play.

Our Team

Meet The Team

Adalbert RURANGWA Hotel Manager:

Benon ISHIMWE Room Division Supervisor:

Jacqueline NDAYISHIMYE Storekeeper Supervisor:

Mr. Elie DUKUNDE Chef de Cuisine:

Nshimiyimana Olivier Maintenance Supervisor:

Schadrack IYAMUREMYE F&B Supervisor

Testimonial

What Our Client Say

The rooms are spacious, clean and comfortable and the manager is very helpful! I really enjoyed my stay there! Rooms: 5/5Service: 5/5Location: 5/5

Jess Phoon Rui Ying

Client

I had a wonderful stay at Shaste City Hotel. The staff were incredibly helpful, attentive, and always ready to assist with anything I needed. The manager was especially responsible and made sure everything ran smoothly throughout my stay. Their warm hospitality truly made the experience memorable. Thank you to everyone at Shaste City Hotel for providing excellent service—highly recommended! Rooms: 5/5 Service: 5/5 Location: 5/5

HongXiang Zhang

Client

Rooms: 5/5 Service: 5/5 Location: 5/5

Hady Nasr

Client

TV not working in the rooms is the problem Rooms: 4/5Service: 5/5Location: 4/5 Rooms Rooms are nice but TV was not working when I was there Nearby activities No comment Safety Safe Food and drinks Good Noteworthy details Good experience Hotel highlights Great view, Quiet, High-tech

Shake Chambati

Client

Best sleep of my life ?? and the staff is wonderful. Rooms: 5/5 Service: 5/5 Location: 5/5

Hirwa Nixon

Client

Rooms: 5/5 Service: 5/5 Location: 5/5

Shyakangarambe Steven

Client

Rooms: 5/5 Service: 5/5 Location: 5/5

Billy CM

Client

Everything was Excellent hotel,cleaning rooms , food was absolutely delicious plus friendly staff thank you for your hospitality . Rooms: 5/5 Service: 5/5 Location: 5/5

Claude Diane

Client

I had a pleasant stay at Shaste City Hotel. The service was excellent staff were very friendly, welcoming, and responsive throughout my stay. The location is great and convenient, making it easy to get around. The room was clean and comfortable, though there’s a little room for improvement to make it even better. Overall, it was a good experience, and I would recommend the hotel to anyone looking for a comfortable stay with great service. Rooms: 4/5 Service: 5/5 Location: 5/5

Clementine Niyizibyose

Client

About Us

Welcome To Shaste City Hotel

our vision and mission

our vision

our mission

Our goals

Hotel Facilities

Rooms and Suites

24-Hour Security

conference halls

gamming

Meet The Team

What Our Client Say

Jess Phoon Rui Ying

HongXiang Zhang

Hady Nasr

Shake Chambati

Hirwa Nixon

Shyakangarambe Steven

Billy CM

Claude Diane

Clementine Niyizibyose

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